Last Updated: October 21, 2025
How You Receive Messages
Emergency Contact Alerts
If a KidRide user adds your phone number as an
emergency contact in their Safety Settings, you will
receive:
- Emergency location alerts when the user activates
their panic button
- Real-time GPS coordinates and address
- Google Maps link to their location
Consent: By being added as an emergency contact, the
KidRide user confirms they have your permission to
receive emergency alerts on your behalf.
Opt-Out: Ask the KidRide user to remove your number
from their emergency contacts in app Settings →
Safety, or contact support@kidride.app
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Ride Status Notifications
If you create a KidRide family account and link to a
rider, you will receive:
- Ride matching notifications
- Driver arrival alerts
- Ride start and completion confirmations
Consent: By creating an account and linking to a
rider, you explicitly consent to receive ride
notifications.
Opt-Out: Disable notifications in your app settings
at any time, or reply STOP to any message.
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Message Frequency
- Emergency alerts: Only when panic button is
activated (rare)
- Ride notifications: Varies based on ride activity
Standard message and data rates may apply.
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Privacy & Support
Your phone number will never be shared or sold. See
our https://kidride.app/privacy for details.
Need Help?
- Reply HELP to any message
- Email: support@kidride.app
- Remove yourself: Contact the KidRide user who added
you
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